Terms of service

OVERVIEW

Welcome to Luxe Realm! The terms “we,” “us,” and “our” refer to Luxe Realm.

Luxe Realm operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Luxe Realm is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced in these Terms (collectively, the “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and responsibilities, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or territory of residence, and you have given us permission to allow any minor dependents under your care to use the Services on devices you own, purchase, or manage.

To use the Services, including browsing our online store or purchasing products or services we offer, you may be asked to provide certain information, including your email address, billing information, payment information, and shipping information.

You represent and warrant that all information you provide to us is accurate, current, and complete and that you have the necessary rights to provide that information.

You are responsible for maintaining the security of your account credentials and for all activity associated with your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to provide accurate descriptions and representations of the products available through our store. However, colors and product appearance may vary depending on your device, screen, settings, and configuration.

Product descriptions, specifications, availability, and pricing may change at any time without notice.

We reserve the right to discontinue products at any time and to limit quantities offered to any person, geographic region, or jurisdiction, where permitted by law.

SECTION 3 - ORDERS

When you place an order through our store, you are making an offer to purchase the products in your order.

Luxe Realm reserves the right to accept or decline an order for legitimate reasons, including product availability, pricing errors, suspected fraud, or other circumstances permitted by applicable law.

Your order is not accepted until Luxe Realm confirms acceptance. We must receive and process your payment before your order can be accepted.

Please review your order carefully before submitting it. Once an order has been accepted and processing has begun, we may be unable to accommodate cancellation requests.

If we do not accept, modify, or cancel an order, we will make reasonable efforts to notify you using the contact information provided when the order was placed.

Purchases are subject to our Return and Refund Policy.

You represent and warrant that your purchases are for personal or household use and not for unauthorized commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice.

The price charged for a product will generally be the price displayed at the time the order is placed and will be confirmed in your order confirmation.

Unless otherwise stated, applicable taxes, shipping charges, customs duties, import fees, or other charges may apply depending on the destination and circumstances of your order.

Promotions offered through our Services may be subject to additional terms. If there is a conflict between promotional terms and these Terms, the promotional terms will apply to the extent of the conflict.

You agree to provide accurate, current, and complete purchase and payment information and to promptly update your information when necessary so that we can process your transactions and contact you.

You represent and warrant that you are authorized to use the payment method provided for your purchase and that all information submitted in connection with payment is accurate and complete.

SECTION 5 - SHIPPING AND DELIVERY

We will provide shipping and delivery information during the checkout process or through our Shipping Policy.

Delivery times are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, weather, supply issues, or other events.

We are not responsible for delays caused by circumstances beyond our reasonable control. However, nothing in these Terms limits any rights you may have under applicable consumer protection laws.

For additional information regarding shipping, delivery estimates, and related matters, please review our Shipping Policy.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including trademarks, brand names, text, displays, images, graphics, product reviews, video, audio, and the design, selection, and arrangement of these materials, are owned by Luxe Realm, its affiliates, or its licensors and may be protected by applicable intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial purposes only.

You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit material from the Services without our prior written permission, except where permitted by law.

Nothing in these Terms grants you any license or other rights to our intellectual property, Shopify’s intellectual property, or the intellectual property of third parties, except as expressly provided.

All rights not expressly granted are reserved.

Luxe Realm names, logos, product names, service names, designs, and slogans are trademarks of Luxe Realm or its licensors. You may not use them without prior written permission.

Shopify’s name and trademarks belong to Shopify. Other names, logos, and trademarks appearing on the Services belong to their respective owners.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools as part of the Services. We do not necessarily monitor, control, or have input into these third-party tools.

Third-party tools are provided on an “as is” and “as available” basis, to the extent permitted by applicable law.

Your use of third-party tools is subject to the terms and conditions of the applicable third-party provider.

We may introduce new features, tools, or resources through the Services from time to time. Any new features will also be subject to these Terms unless otherwise stated.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links or functionality provided by third parties.

We are not responsible for examining or evaluating the content, accuracy, privacy practices, or security of third-party websites or services.

If you choose to access third-party websites or services, you do so at your own risk and should review their applicable terms and privacy policies.

Any complaints, claims, concerns, or questions regarding third-party products or services should be directed to the relevant third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Luxe Realm is powered by Shopify, which enables us to provide the Services to you.

Any purchases or sales made through our Store are transactions between you and Luxe Realm.

Shopify is not responsible for the products sold by Luxe Realm or for the fulfillment, delivery, returns, refunds, or other aspects of transactions between you and Luxe Realm, except as otherwise required by applicable law.

SECTION 10 - PRIVACY POLICY

Personal information collected through the Services is handled in accordance with our Privacy Policy.

Because our Services are hosted by Shopify, Shopify may collect and process information relating to your access to and use of our Services.

Information submitted through our Services may be transmitted to and processed by Shopify and third-party service providers, including providers located in countries other than your country of residence.

Please review our Privacy Policy for more information about how Luxe Realm, Shopify, and our service providers may collect, use, process, and disclose personal information.

SECTION 11 - FEEDBACK

If you submit, upload, post, email, or otherwise provide ideas, suggestions, reviews, proposals, plans, or other content (“Feedback”), you grant Luxe Realm a worldwide, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback for purposes related to operating, improving, and promoting our Services, to the extent permitted by applicable law.

You represent that you have the necessary rights to provide your Feedback and that your Feedback does not violate the rights of others or applicable law.

You must not submit Feedback that is unlawful, defamatory, threatening, abusive, obscene, fraudulent, or that contains malicious software.

We reserve the right, but are not obligated, to monitor, edit, or remove Feedback that we reasonably believe violates these Terms or applicable law.

You remain responsible for the Feedback you submit.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on or through the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, or delivery estimates.

We reserve the right to correct errors, inaccuracies, or omissions and to update information when necessary.

If an error affects an order, we may contact you and, where permitted by applicable law, cancel or modify the affected order and provide an appropriate resolution.

SECTION 13 - PROHIBITED USES

You may use the Services only for lawful purposes.

You must not use the Services:

  • For any unlawful or malicious purpose.
  • To violate applicable laws or regulations.
  • To infringe the intellectual property or other rights of Luxe Realm or any third party.
  • To harass, abuse, threaten, defame, or harm another person.
  • To transmit false or misleading information.
  • To send spam, phishing communications, or other unauthorized promotional material.
  • To impersonate another person or entity.
  • To upload or transmit viruses, malware, or other harmful code.
  • To interfere with or attempt to compromise the operation or security of the Services.
  • To collect or track another person's personal information without authorization.
  • To reproduce, copy, extract, resell, or exploit portions of the Services without permission.
  • To bypass security or access-control measures used to protect the Services.

We may suspend or terminate access to the Services where we reasonably believe that a user has violated these Terms or applicable law.

SECTION 14 - AGENTS

This section applies if you use, allow, enable, or cause the deployment of an automated or semi-automated software agent to access, use, or interact with the Services.

An “Agent” means software or a service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, a person or entity.

Agents must identify themselves appropriately and must not conceal or misrepresent automated access.

Agents must not circumvent CAPTCHAs, security measures, access controls, or other measures intended to limit or control automated access.

We may limit or prohibit automated access to the Services, including through technical measures.

SECTION 15 - TERMINATION

We may suspend or terminate your access to the Services where permitted by applicable law, including if you violate these Terms or engage in conduct that may harm our Services, business, users, or third parties.

You remain responsible for any amounts owed to us before termination.

Provisions that by their nature should survive termination will continue to apply, including provisions relating to intellectual property, feedback, disclaimers, limitations of liability, indemnification, privacy, and governing law.

SECTION 16 - DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.

We do not guarantee that the Services will always be accurate, complete, uninterrupted, timely, secure, or error-free.

To the extent permitted by applicable law, we disclaim implied warranties and conditions relating to the Services and products, including merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Nothing in these Terms excludes or limits any warranty, guarantee, consumer right, or protection that cannot legally be excluded or limited under applicable law.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Luxe Realm and its affiliates, directors, officers, employees, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or products purchased through the Services.

This may include, where legally permitted, loss of profits, revenue, savings, data, or replacement costs.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Luxe Realm and its affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from claims, losses, damages, liabilities, and reasonable expenses arising from:

  1. Your violation of these Terms;

  2. Your violation of applicable law or the rights of a third party; or

  3. Your misuse of the Services.

We may notify you of an indemnification claim and may participate in its defense as permitted by law.

SECTION 19 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law, and the remaining provisions will remain in effect.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with our policies referenced in them, constitute the agreement governing your use of the Services and supersede prior agreements or communications relating to the Services.

SECTION 21 - ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where otherwise permitted by law.

We may assign or transfer our rights and obligations under these Terms as part of a business transaction or otherwise as permitted by law.

SECTION 22 - GOVERNING LAW

These Terms will be governed by the laws applicable to Luxe Realm's place of business, except to the extent that applicable consumer protection laws provide otherwise.

Nothing in these Terms limits any mandatory rights or protections you may have under the laws of your place of residence.

SECTION 23 - HEADINGS

The headings used in these Terms are for convenience only and do not affect the interpretation of the Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right to update, change, or replace portions of these Terms by posting revised Terms on our website.

When required by applicable law, we will provide notice of material changes.

Your continued use of the Services after revised Terms become effective constitutes acceptance of those changes to the extent permitted by law.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at:

Email: shopify@cytservices.com

Business Name: Luxe Realm